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Usability nightmares: UK online tax filing with HMRC

So far my battle to file my tax return online has taken six weeks. The official method of submission has failed repeatedly, and my attempts at resolution have led me into a web of usability nightmares. After having found the tech support telephone number using a search engine (ten minutes of searching the tax website hmrc.gov.ukRead the rest


FSFE at ODF Plugfest and Pirate Party Conference

On Wednesday night I travelled from Manchester to London to attend the ODF Plugfest event, located in nearby Maidenhead the following day. Just before catching the train from Manchester Picadilly, I collected a new 2m tall self-supporting FSFE banner, for use at the booth that I would be running a few days later at the Pirate Party Conference.… Read the rest